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Contact Teoalida
The fastest and safest way to contact me is to use Live Chat in lower-right corner of screen.
You have 90% chances to find me online between 07:00 – 21:00 GMT.
Alternatively you can:
Skype: teoalida
Email: [email protected]
LiveChat shows pages you viewed so I can answer accordingly. If you contact me via email, please indicate page/product you are talking about (don’t send vague emails forcing me to guess). I receive 50 emails/day, mostly notifications and spam, I try to reply every human-written email but half don’t reply me back. If you do not receive email reply in 24 hours, probably your email or my reply landed in SPAM folder, alert me with a message via LiveChat or Skype when I am online.
Do not make phone calls, I cannot answer multiple phone calls simultaneously like how I answer multiple chats, and most deals require sharing links, photos and other files.
Over 2000 people visit website daily and I am the only one answering ~20 chats and 10 emails per day (see full statistics), beside this I need to maintain regular updates for my databases. Per month 60-80 people buy something or pay me for a service, while the rest are thankful for free information offered on website.
Please keep chats short by asking ONLY questions that aren’t already answered on website. Avoid long conversations if you do not intend to buy something or other business collaboration: good example vs bad example. Having less questions to answer help me offering more frequent updates for everyone.
Frequently asked questions
Do you stay at computer all time to greet visitors and answer questions?
Since 2012 been online on chat as long I am home and not sleeping, but being online does not always mean that I am in front of computer.
Chat software automatically greet visitors after few minutes of staying on website. Chat popping up does NOT mean that I know that you are here. You MUST write a message in chat to make my computer or phone ringing, case in which I try to answer as fast I can. If you don’t need my help, just close chat popup, do NOT write “no thanks” to avoid prank calls (making me to pull phone out of pocket unnecessarily).
See Zendesk Chat Dashboard how I answer visitors. In 2021 replaced Zendesk Chat with LiveChat to appear online 24/7 + ChatBot to provide instant answers to 50+ most common questions: “do you accept PayPal?”, “how often do you update”, “oldest car included?”.
If you write anything else, chatbot transfer you to human support (when I am online: 07:00 – 21:00 GMT) or show FAQ (when I am sleeping). Read more: how the chat + bot is working.
Can I hire you for a project?
In the past I made projects on request basis, but currently I have big responsibilities: to provide regular updates for few hundreds companies who purchased databases from me. Consequently I am NOT a freelancer that you can hire to “do a project just for you”. I can earn more $ doing SEO and marketing to increase sales of existing projects, rather than increasing number of projects.
Instead, you can suggest ideas of new projects if you want something that I don’t have already. I do new projects depending by available time and (unless your project can be done in few minutes – example) only if multiple people are interested, and post them on website so anyone interested can make payment and download it in seconds.
Using comments
You can post comments if you want to praise me (after purchase or consultation), suggestions, questions for other website visitors, or have information to add that may be interesting for other visitors.
Do not post comments to ask questions that require MY answer, example “I want to buy this, how I can contact you? / please email me your PayPal address“, instead contact me yourself via chat or email. 90% comments are posted by spam bots rather than human visitors, so I seldom read comment notifications. While cleaning SPAM comments I noticed someone posting his email address requesting me to contact him, I emailed him, but was too late.
Hi Team, I own https://www.bikedomain.com.au and bought a database of yours in the past. Can you see what I bought and can I buy the update cheaper without paying the full price? Thanks team!
I just purchased this database for a project my company has me working on. This is exactly what I needed to get a breakdown of vehicle curb weights by year, make, model, and trim!
I do have one minor suggestion, it would be nice if the order number were included in the email you send out with the download link. I did however reach out to you in chat and you were very helpful in resolving my issue. Thank you.
Great service and very high quality database
I ordered the wrong database and the seller was quite happy to give me a refund, since I ordered the larger database.
The seller one of the kinds he gave me good discount and he is very helpful and responses at any time 24/7, Amaizing. !
I needed the most accurate European car database for a work project with specific requirements (engine type, body type and weight). Teoalida promptly addressed all my inquiries, assisting in identifying necessary columns. The payment process was seamless. Highly recommended for his responsiveness and assistance.